We are looking for a full-time supervisor to run all aspects of the modest new taproom at the Creative Juices brewery, which is based on Woodoaks Farm in Rickmansworth and open Thursday to Sunday. Whilst you will report into the brewery Founder, the taproom will effectively be your baby to run independently. This will obviously include being a host behind the taproom bar, but it is so much more than just this. You will become a public face of the Creative Juices business and part of a very hands-on team.
The taproom is not like a normal pub. We are looking to create a more relaxed and welcoming environment than your average watering hole, and this role is key to that aim. It will be your responsibility to ensure that all visitors feel like they belong; be that full families, groups of friends, couples or people who just stroll in on their own. All are equally important and equally loved by us; even their dogs!
The taproom supervisor will be expected to act as a personal guide to the Creative Juices experience. That encapsulates everything from helping people navigate their way through a potentially complex beer menu (no beer snobbery here please), to explaining the brewing process and what goes into our beers, to talking about the history of the farm and the dairy building we occupy.
You will be responsible for boosting direct sales in the taproom and will work with the rest of the team on fresh ideas to make that happen. This could be anything from subtle changes in the taproom and our offer as it evolves, through to putting on special events. There are no written rules here and it is a chance for you to flex your own creativity. Ultimately repeat business will be driven by people coming back for more of the experience you create.
This role will also be responsible for general stock management and ensuring that the taproom always has a plentiful supply of all drinks / food we offer the public. Most importantly that includes keeping a fresh and exciting portfolio of guest craft beers, which will require a mixture of building relationships directly with other breweries and also potentially distributors. At the appropriate time, you’ll set new beer prices, physically change beers that are on the taps, and switch out inventory on the taproom menu, on Untappd, and on the Tyl payment system too. You’ll also be responsible for managing the food options available in the taproom (pasties, sausage rolls and naughty nibbles currently), and for managing and tracking the financials associated with these various supply functions.
The taproom supervisor will look after a couple of other taproom staff. Your role here will be one of organisation, mentorship, learning and support for your team… not just delegation; we’re small and everyone needs to dig in. This person will lead by example. You will actively manage the staff rotas to ensure full staff coverage at all times. It will be your responsibility to create a fun working environment and to have fun whilst you’re doing it.
The taproom supervisor, along with the rest of the team, will also be responsible for maintaining cleanliness standards within the taproom and facilities. This critically includes the food and drink service to customers. This also includes a daily clean-down operation once the public have left and a weekly deep clean of the taproom, the cellar and the beer lines. You will also be responsible for managing the team of cleaners we employ to help the deep clean on a weekly basis (currently happens on a Wednesday).
In the future, any events or special evenings will be managed by the taproom supervisor – it is early days in our evolution and whilst we have a number of ideas, we have yet to undertake any of these in earnest. We’d love you to bring your own ideas to the table here. You may also be expected to represent the brewery at industry events and festivals.
We’d invite you to hunt around the website and our social pages a little, and that should probably give you a decent flavour for the type of business we are.
Our creative ethos goes beyond the beer itself. Certainly we wish to create taste sensations, using only quality natural ingredients, and to bring a creative twist to traditional beer styles, but we also want to give something back to our community.
It’s early days for us as yet, but as we grow and evolve as a business, the plan is to support creative arts along the way. Whether that’s commissioning artists to produce our beer designs or by giving to creative charities or through some other mechanic we haven’t even thought of yet… we want to do business right.
The taproom is our cosy little window to the world and everything we believe in is represented in this space. That is why this taproom supervisor role is critical to our success. We may be a modest set-up, but we are ambitious.
We’re all about equal opportunities and believe in finding the best person for the job. We’re also a London Living Wage employer.
If you’d like to apply for this job, we’d love to hear from you.
Obviously at the moment we are living in strange times. The taproom is currently closed due to Corona, so we have to play everything by ear a little at this stage. But we’d like to get this role lined up now, so that we can hit the ground running when the restrictions are lifted.
Drop us a line by way of introduction, complete with your CV, and we’ll get in touch with next steps. You can email us at firstname.lastname@example.org.